(0044) (0) 79 131 309 73

Frequently Asked Questions

I am interested in booking a band, what do I do?

Head over to our "Enquiry Page" (Add Link), there you will find an online form to fill in asking for your name, date of the event, type of event, which band or package you were interested in and any extra details you think, we might find helpful for your personailised quote. The more information you can provide us with, the quicker and more acuate we can be with your estimate. We will check our availibility and respond within 24 hours with no obligation or pressure to book. As well as the the online form, you can call us direct (0044) (0) 7913130973 or message via the website chat

Should I be nervous about booking a band I have not seen before?

We totally understand concerns about booking a band you’ve not seen before. That is why we invest a lot of time and effort into showing you up to date photos and videos of all the bands and concepts as well as reviews and testimonials from all our clients. 90% of our performances are private functions, therefore we cannot obtain public access and would hate to intrude on anyone’s special day or big event. However, Paul and Lara can be seen occasionally performing at public venues like the Pianobars in London, Norway and The Netherlands, of which you are very welcome. Please ask for a touring schedule

I am booking a band, do you require a Deposit?

Yes, we require a deposit to be paid within 7 days of singing the contract to secure the date and musicians. The deposit is refundable as long as it fits within the terms & conditions of the contract. We try to be as fair as possible and will do our best to accomadate any changes to your booking.

What happens if I want to cancel?

Cancellation is possible as long as it meets the requirements of the terms & conditions of our contract.

Can I choose the songs for the band?

If you would like to select all your favourite songs for your event, then our Duelling Piano show will be perfect for you, as you can request songs during the performance. Our other bands have a standard set list to ensure the quality of the performance is perfect and not 'busked' We have our tried and tested favourite songs that never fail to get the crowd going, and we have a great understanding of what works and what doesn’t. We do have a huge repertoire that can tailor the set to suit you. We are very happy to discuss our set list with you and emphase the genres and artists you prefer

How far do you travel?

We travel both nationally and internationally to play at events.The quote will refelct the travel costs and accommadation if required.

How long do you take to set up & soundcheck?

We take great pride in the band set up looking great and the sound been perfect, therefore we require sufficent time for this: General Set Up/Soundcheck times 1 - 3 piece - 2 hours 3 - 5 piece - 3 hours 5 - 8 piece - 4 hours If you require the set up/soundcheck to be quicker, we can provide additional help at a fee of £200 per stage crew (Based on a 6 hour arrival/finish)

How far in advance should I book a band?

Our busiest times are the summer and christmas, therefore it is wise to book 6 months in advance, however, there has been a growing trend in spring and winter weddings, so as earlier as possible is best.

Can you arrive in the morning to set up for an evening event?

Yes we can, because anything is possible at Thames Entertainment. We will, however, have to add on any additonal measures to the quote as everthing has a cost to us either as administrive or performance wise Because our quotes are personalised and we deal direct, we are capable of arranging and organising almost anything to any situation.

What happens if one of the band members can not play due to illness

It has never been a problem for us because Thames Entertainment has a team of incredible musicians and performers based in London who are all invloved in all types of professional productions from function bands, West End musicals, music bars to recording with major artists. They are hand picked, trusted, excellent musicians whom are well rehearsed with our material and are a delight to work with on and off stage

Can the band perform outside for a private event?

Open air events can be fantastic, and we are happy to play outside. However, we would need a suitable area, such as a covered stage or marquee/gazebo. Potential rainfall and other weather conditions need to be taken into account. We will require access to at least two 13amp power points.

Will I need to provide any equipment for the band?

All our bands are fully self contained with state-of-the-art PA system for up to 400 guests, sound desk and lights. The quality of our equipment is another element that allows us to bring you a top quality sound. We only use the best. We do require that the venue has at least two 13amp power points situated near the performance space.

Does the band provide music during breaks?

Yes, we cover the whole evening’s entertainment for you. Included in all our quotes is our recorded ‘DJ’ playlists from setting up till an hour after the last set. This is party music played via DJ software, through our state of the art PA system. We put this on for you before we play, during the interval and when we finish up until midnight. We have music of all styles. If you would prefer to provide your own party playlist, just put it on an ipod/ipad/phone and we can plug it into our system.

What our Customers say;


31 August 2019

Corporate event in The NEC Birmingham, Pendigo Way, Marston Green, Birmingham B40 1PP, UK

Lara, Paul and team recent joined us to entertain our guests at a customer event and what a performance. From the gentle first set accompanying dinner they really made an impression, with the dance floor grooving non-stop once dinner was over. Absolutely fantastic


"5     Google Reviews For Our Acts"

Thames Entertainment